Follow the prompts to verify your identity (typically via an OTP sent to your registered mobile/email). New Password that meets these security requirements: 8 to 50 characters. Complexity:
Must include at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., #, ?, !, @, $, %, ^, &, *, -). Confirm your new password and click Chola Self-Service Portal Accessing the Portal
Double-check your username for typos or caps lock.
Use the same device or IP address you usually log in from. Some systems use device recognition as an added security factor during password resets.
You will likely receive an OTP (One-Time Password) via your registered mobile number or official email.
: Must include at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., #, ?, !, @, $, %, ^, &, *, -). Submit : Confirm the new password and click Submit . Alternative: Resetting via the App If you are using the Chola Smart Sales mobile app:
Follow the prompts to verify your identity (typically via an OTP sent to your registered mobile/email). New Password that meets these security requirements: 8 to 50 characters. Complexity:
Must include at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., #, ?, !, @, $, %, ^, &, *, -). Confirm your new password and click Chola Self-Service Portal Accessing the Portal
Double-check your username for typos or caps lock.
Use the same device or IP address you usually log in from. Some systems use device recognition as an added security factor during password resets.
You will likely receive an OTP (One-Time Password) via your registered mobile number or official email.
: Must include at least one uppercase letter, one lowercase letter, one number, and one special character (e.g., #, ?, !, @, $, %, ^, &, *, -). Submit : Confirm the new password and click Submit . Alternative: Resetting via the App If you are using the Chola Smart Sales mobile app: