She refreshed. New text:

: Automatically suggests shortcuts based on your browsing history.

: Hover over a tile and click the 'X' or the three dots to "Remove" it.

The "Most Visited" list is directly tied to your . If you go to Settings > Privacy and Security > Clear browsing data and select "All time" for "Browsing history" , your shortcuts will completely reset. Chrome now has no data to calculate frequency.

If you want step-by-step screenshots or instructions for a specific Chrome version or OS, tell me which OS and Chrome version (or I can assume latest Chrome on Windows/macOS).