Geek Squad — Mri Tool

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The tool is a proprietary, all-in-one diagnostic and repair environment used by Best Buy’s technical support agents. Beyond being a simple piece of software, it represents a centralized ecosystem designed to streamline the troubleshooting process for Windows-based systems. By consolidating hundreds of third-party and custom utilities into a single bootable interface, MRI allows agents to perform comprehensive hardware tests, malware removal, and OS repairs with high efficiency. Core Functionality and Diagnostic Capabilities geek squad mri tool