The is a resilient device, but even rugged phones need a fresh start sometimes.

Use the Volume keys to highlight Wipe data/factory reset and press the Power button to confirm.

: Press and hold the Volume Up and Power buttons simultaneously for about 5 seconds until the Boot mode menu appears. Alternative : Some versions may require Volume Down + Power .

Whether you're troubleshooting persistent lag, preparing to sell your device, or have unfortunately forgotten your screen lock PIN, performing a hard reset on your is the most effective way to restore it to factory settings.