Ensure you are logged in as an Admin user. If it still fails, you may need to manually apply the license (see Step 3). 2. Check for the "lock-code" Mismatch

: The user account does not have permission to update the license file in the installation directory.

If this code has changed since you first activated the software, the old license won't work. You will need to use the IBM Support portal to "refresh" your activation or contact your university/company IT to reset the seat. 3. Manual Fix: Deleting and Re-adding the lservrc File