: If updates are stuck, some users report success by sending feedback through the vehicle's Settings > General > Send Feedback menu to trigger a system ping. Software Updates for SYNC® 4 & 4A | Ford Owner Support

: While the system software is OTA-only, some regions may still offer manual Map Updates via USB through a separate download process on the Ford Navigation Update page Software Updates for SYNC® 4 & 4A | Ford Owner Support

file to your computer (do not download directly to the USB). Prepare the USB Drive Format a USB drive (at least 16GB) to

A distinct area of the SYNC 4 download experience is the Map Store.

Visit the Ford SYNC and Navigation Updates page and enter your Vehicle Identification Number (VIN) .