| Chapter | What it really means | |--------|----------------------| | | The “what & why” – 3 models (1st, 2nd, third-party call control) | | Platform specifics | Avaya extensions: AvayaTerminal , AvayaCall , AvayaConnection | | Event Model | How to not miss a call state change | | Provider & Services | Login, failover, capabilities | | Advanced features | Call park, pickup, whisper page, monitored agent groups |
Modern versions require secure connections. Developers must manage: Client Keystores : For SSL/TLS authentication between the Java app and AES. Session Management avaya jtapi programmer 39-s guide
The programmer's guide details how to execute standard telephony operations: | Chapter | What it really means |
: JTAPI serves as a client-side interface to the TSAPI service, providing access to a full suite of third-party call control capabilities. avaya jtapi programmer 39-s guide