Contact XPrinter support via WhatsApp (check their website for the official number) – they usually reply within 24 hours and send drivers directly.
If the printer remains "Offline," the most common culprit is a port mismatch. This happens if you plug the USB cable into a different port than the one used during installation. Simply go to the tab in Printer Properties and re-select the correct USB virtual port. xprinter+v32c+driver+download+install
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