The Hardware Information Does Not Match With Your Dongle Autodata Online

If the software uses a physical or emulated USB key (Sentinel), a driver refresh is often necessary. Disconnect any physical dongles from the USB port. Uninstall the existing driver via the Device Manager or dedicated Uninstall.exe in the software folder.

: Ensure the emulator (often a "green traffic light" icon or named "Start Emulator") is running as an Administrator. 3. System Configuration Adjustments

typically occurs when the Autodata software cannot verify the security key (Sentinel dongle) or its emulated version due to hardware changes, incorrect drivers, or system setting mismatches Immediate Troubleshooting Steps Run as Administrator : Ensure you are running the Autodata.exe and any emulator setup files (like Install_x64 Install_x86 ) by right-clicking and selecting Run as Administrator Verify Hardware ID (UID)

It sounds like you're encountering a licensing or hardware lock error in , typically when using a USB dongle (hardware key). The message "the hardware information does not match with your dongle" means the software detected a mismatch between the dongle’s unique ID and the computer’s hardware fingerprint it was originally locked to.