– Use signal/slots (e.g., ticket.created , user.login ).
osTicket plugins offer a powerful way to extend and customize the functionality of your support ticketing system. With a wide range of plugins available, you can enhance core functionality, integrate with external services, improve user experience, and streamline workflows. By following best practices for using osTicket plugins, you can ensure a seamless and efficient support experience for your customers and support staff. Whether you're a seasoned osTicket administrator or just starting out, exploring the world of osTicket plugins can help you unlock the full potential of your support ticketing system.
Because osTicket is open source (under GPLv2), a vibrant community of developers sells custom plugins. The most popular marketplace is (the official marketplace) and third-party sites like osTicket Plus and Envato .
For those who need to integrate osTicket with third-party apps, extended API plugins
⭐ Must-have